List Conversations

GET

/v2/conversations/service-account/channels/{channelId}

Returns a paged list of conversations for a channel.

Request

Authorization

OAuth 2.0

Client Credentials

Add the parameter

Authorization

to Headers，whose value is to concatenate the Token after the Bearer.

Example:

Authorization: Bearer ********************

Token URL: https://your-auth-server/connect/token

Scopes:

VoxaAPI-Access Voxa API as a service account

Path Params

Query Params

Responses

🟢200

application/json

Paged list of conversations

Bodyapplication/json

🟠401

🟠403

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://api.voxa.sa/v2/conversations/service-account/channels/?Status=undefined&AssigneeUserIds=undefined&GetUnAssigned=undefined&ContactIds=undefined&TagIds=undefined&Name=undefined&PhoneNumber=undefined&FromDate=undefined&ToDate=undefined&IsLost=undefined&Sorting=undefined&SkipCount=undefined&MaxResultCount=undefined'

Response Example

{
    "TotalCount": 1,
    "Items": [
        {
            "Id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "Sentiment": null,
            "Status": 1,
            "LastActivityAt": "2026-03-17T12:00:00Z",
            "ContactId": "8a2e0b4c-1234-5678-9abc-def012345678",
            "ContactName": "John Doe",
            "ContactType": 1,
            "PhoneNumber": "+966500111222",
            "ChannelId": "b1c2d3e4-5678-9abc-def0-123456789abc",
            "AssigneeId": null,
            "AssignedAiAgentId": null,
            "IsAiAssignee": false,
            "AssigneeName": null,
            "Channel": {
                "Id": "b1c2d3e4-5678-9abc-def0-123456789abc",
                "Name": "Main Line",
                "Type": 1,
                "Icon": null,
                "PhoneNumber": "+966500000001"
            },
            "LastEventSourceType": 1,
            "LastEventDirection": 1,
            "LastEventStatus": "Answered",
            "LastEventPreviewBody": null,
            "LastEventOccurredAt": "2026-03-17T12:00:00Z",
            "LastEventsCount": 3,
            "Tags": [],
            "UnreadCount": 0
        }
    ]
}

Modified at 2026-03-18 00:05:38

Get Conversation Timeline

Create Conversation