Get Conversation

GET

/v2/conversations/service-account/{conversationId}

Retrieves a conversation by ID.

Request

Authorization

JWT Bearer

Add the parameter

Authorization

to Headers

Example:

Authorization: ********************

Path Params

Responses

🟢200

application/json

Conversation retrieved successfully

Bodyapplication/json

🟠404

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://api.voxa.sa/v2/conversations/service-account/' \
--header 'Authorization: Bearer <token>'

Response Example

{
    "id": "3a1a4cb7-e7c1-f045-127b-ad2297847528",
    "status": "Open",
    "lastActivityAt": "2026-02-19T01:52:46Z",
    "contactId": "3a18a7e6-48bf-e5b8-4935-867e4b6c6c02",
    "contactName": "Ahmed Ali",
    "contactType": "Individual",
    "phoneNumber": "+966500888777",
    "channelId": "3a197b6e-e0b9-ce63-4664-a4d3eddae5a0",
    "assigneeId": null,
    "assignedAiAgentId": null,
    "isAiAssignee": false,
    "assigneeName": null,
    "channel": {
        "id": "3a197b6e-e0b9-ce63-4664-a4d3eddae5a0",
        "name": "Main Channel",
        "type": "Voice",
        "icon": null,
        "phoneNumber": "+966500000000"
    },
    "tags": [],
    "unreadCount": 0
}

Modified at 2026-03-18 00:04:31

Assign Conversation

Create Tag