1. Conversations API
Hatif
  • Account API
    • Service Login
      POST
  • Channels API
    • Get Channels
      GET
  • Whatsapp API
    • Send Text
      POST
    • Send Template
      POST
  • Contact
    • Set Property Value on Contact
      PUT
    • Search Contacts [Complex]
      POST
    • Delete Property Value on Contact
      DELETE
    • Create Contact
      POST
    • Update Contact
      PUT
    • Get Contacts
      GET
    • Get Contact By Id
      GET
    • Delete Contact
      DELETE
    • Create Bulk Contacts vCards
      POST
    • Create Contact
      POST
    • Get Contacts Search
      POST
    • Contacts History
      GET
  • Contact Properties
    • List Contact Properties
      GET
    • Delete Contact Property
      DELETE
    • Update Contact Property
      PUT
    • Create Contact Property
      POST
    • Contact Properties Statistics
      GET
  • Support API
    • Upload Audio File
  • Outbound IVR API
    • Create Outbound IVR
  • Workspace API
    • Get Workspace Users
  • Conversations API
    • Get Conversation Timeline
      GET
    • List Conversations
      GET
    • Create Conversation
      POST
    • Assign Conversation
      POST
    • Get Conversation
      GET
  • Tags API
    • Create Tag
    • Delete Tag
    • Update Tag
    • List Tags
  • Call Webhook
  • WhatsApp Message Webhook
  • Schemas
    • Call Webhook
    • WhatsApp Message Webhook
    • ConversationDto
    • CreateTagDto
    • ChannelConversationDto
    • UpdateTagDto
    • TagDto
    • ConversationTimelineDto
    • PagedResultOfTagDto
    • AiSummaryDto
    • ReplyInfoDto
    • InternalThreadDto
    • LocationMessageDto
    • AssignationInfoDto
    • PagedResultOfConversationDto
    • PagedResultOfConversationTimelineDto
  1. Conversations API

Get Conversation Timeline

GET
/v2/conversations/service-account/{conversationId}/timeline
Returns a paged list of timeline events for a conversation.

Request

Authorization
OAuth 2.0
Client Credentials
Add the parameter
Authorization
to Headers
,whose value is to concatenate the Token after the Bearer.
Example:
Authorization: Bearer ********************
Token URL: https://your-auth-server/connect/token
Scopes:
VoxaAPI-Access Voxa API as a service account
or
Path Params

Query Params

Responses

🟢200
application/json
Paged list of conversation timeline events
Bodyapplication/json

🟠401
🟠403
Request Request Example
Shell
JavaScript
Java
Swift
curl --location 'https://api.voxa.sa/v2/conversations/service-account//timeline?Sorting=undefined&SkipCount=undefined&MaxResultCount=undefined'
Response Response Example
{
    "TotalCount": 1,
    "Items": [
        {
            "EventId": "a1b2c3d4-5678-9abc-def0-123456789abc",
            "ConversationId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "ContactId": "8a2e0b4c-1234-5678-9abc-def012345678",
            "ChannelId": "b1c2d3e4-5678-9abc-def0-123456789abc",
            "SourceType": 1,
            "SourceId": "c2d3e4f5-6789-abcd-ef01-23456789abcd",
            "Direction": 1,
            "CreationTime": "2026-03-17T12:00:00Z",
            "Status": "Answered",
            "ErrorCode": null,
            "FailureReason": null,
            "IsAi": false,
            "Attachment": null,
            "OwnerUserId": null,
            "AiAgentId": null,
            "DurationOrSize": "00:02:30",
            "RingingDuration": "00:00:15",
            "Body": null,
            "HandlerName": "Agent Smith",
            "AiSummary": null,
            "ReplyTo": null,
            "InternalThread": null,
            "Location": null,
            "Assignation": null
        }
    ]
}
Modified at 2026-03-18 00:05:34
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